Creating an account on BackShoper.com is simple and secure. Click the “Sign Up” button at the top of the website and fill in the required information such as your name, email address, and password. Once your registration is complete, you will receive a confirmation email to activate your account. Having an account allows you to manage your orders more easily, track your shipments in real-time, save your delivery addresses for faster checkout, and participate in our loyalty program. However, if you prefer, you may also shop as a guest without creating an account.

an account.

We want to make shopping convenient, so we accept a wide range of secure payment methods. BackShoper.com supports major credit and debit cards including Visa, MasterCard, and American Express. In addition, we accept PayPal for customers who prefer an extra layer of security and flexibility. Depending on your region, you may also see additional payment options available at checkout, such as local gateways or digital wallets. All transactions are processed through encrypted and PCI-compliant payment providers, ensuring that your sensitive financial details remain protected. We never store your card information directly on our servers.

Tracking your order is easy and transparent. As soon as your purchase is confirmed and shipped, you will receive an email containing a tracking number along with a direct link to follow your shipment. You can also log into your BackShoper.com account and check the “My Orders” section to see the current status and estimated delivery date of your order. If you purchased as a guest, you can still track your package using the tracking link provided in your confirmation email. We partner with reliable carriers to ensure timely delivery, and you will receive updates at every major stage.

Our goal is to deliver your orders as quickly and reliably as possible. For customers within the United States, standard delivery typically takes 3 to 22 business days from the date of shipment. We also offer expedited shipping options at checkout if you need your items sooner. For international orders, delivery times vary depending on the destination country and customs clearance procedures, but the estimated timeframe will always be displayed before you finalize your purchase. Please note that unforeseen circumstances such as carrier delays or weather conditions may occasionally affect delivery times, but we always keep you informed.

Yes, BackShoper.com proudly offers international shipping to many countries worldwide. When placing an order, simply enter your shipping address and the system will automatically calculate the available shipping methods and fees based on your location. Delivery times vary depending on the destination, and customs duties or import taxes may apply. These additional costs are the responsibility of the customer and are determined by your local authorities. We strive to make the international shopping experience smooth and affordable, and we work with trusted global carriers to ensure your package arrives safely and on time.

We want you to be fully satisfied with every purchase. If for any reason you are not, you have 30 days from the date of delivery to request a return. Items must be unused, in their original condition, and returned in the original packaging along with proof of purchase. To initiate a return, you can log into your BackShoper.com account, select the order, and follow the return instructions. Once we receive and inspect your item, we will process your refund to the original payment method within a reasonable timeframe. Please note that shipping fees are non-refundable except in cases of defective or incorrect items.